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Malan M
1 reviews | Active since Sept 2024
23 Nov 2024, 15:09
Cartrack "we have it o sorry now it is gone!!!"
Cartrack claim to be the best, weel my new car was ****** without Cartrack even aware of it was ******. Was at the Police station for to report when they called me and said they found the car. 10 min later a call sorry not tour car and it is gone till today. Here is the question how do you have it and then not. Sounds like some deals were made in 10 min and car is gone till today. Then on top of that no R150k insurance payout due to some two stupid rules that makes it completely the customers responsibility and Cartrack takes no responsibility. Found then gone? Don' trust this company they are not looking after your intrest.
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Replies (4)0
Replies (4)
Cartrack's replyOfficial
23 Nov 2024, 15:13Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Cartrack's reply23 Nov 2024, 15:13
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
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Malan M's updateReviewer Update
23 Nov 2024, 18:00Cartrack contacted in regards to my issues with them and said it would be send to the relevant department in regards to the R 150k not paid out, then they call me for a scheduled service to be done. What a joke, incompetence and a lot more. Cartrack does not care about you. No wonder they are rated nr 2 why use nr2 if there is a nr 1company out there.
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Malan M's update23 Nov 2024, 18:00
Reviewer Update
Cartrack contacted in regards to my issues with them and said it would be send to the relevant department in regards to the R 150k not paid out, then they call me for a scheduled service to be done. What a joke, incompetence and a lot more. Cartrack does not care about you. No wonder they are rated nr 2 why use nr2 if there is a nr 1company out there.
MM
Malan M's updateReviewer Update
23 Nov 2024, 19:11What a joke after an hour they call me back for a after service check on the devise, after all all two people before were corrected they still call back for something I did not ask. Cartrack is compromised our information has been compromised or Cartrack is targeting their customers with harassment, calling you with **** information and requests. Shame on you and your customer service and your people internally for using your system to harassing their unhappy clients. Shame on you.
MM
Malan M's update23 Nov 2024, 19:11
Reviewer Update
What a joke after an hour they call me back for a after service check on the devise, after all all two people before were corrected they still call back for something I did not ask. Cartrack is compromised our information has been compromised or Cartrack is targeting their customers with harassment, calling you with **** information and requests. Shame on you and your customer service and your people internally for using your system to harassing their unhappy clients. Shame on you.
MM
Malan M's updateReviewer Update
25 Nov 2024, 17:10Talked to a Mr Charles from Cartrack halfway talking to him dropped the phone on me, Catrack you are a joke. Dont spent your money with a second-rated circus they are clowns working undercover.
MM
Malan M's update25 Nov 2024, 17:10
Reviewer Update
Talked to a Mr Charles from Cartrack halfway talking to him dropped the phone on me, Catrack you are a joke. Dont spent your money with a second-rated circus they are clowns working undercover.