1 reviews | Active since Oct 2019
Cartrack - Very bad service and ***********
Very bad survice! You never get a hold of them. I tested my panic button in my car and they phoned back 3 hours later and asked how can they help me... By that time it's to late! Then after 2 months of having the system I tested it again only to find out it does not work at all . After phoning a lot of times the lady answered and said someone will call me to make an apointment to fix it and 4 weeks later I still have bot heard back from them , so then I needed to phone them again . Now my app does bot want to work on my phone , the fleetmanagement department does not answer their phones . The only department who does is the emergency line who said they will tell the fleetmanagement department to phone me and the never phone me back. I have called the emergency department 7 times and each time I talk to someone else and tbey say that fleet department will phond me in a few minutes , which they never do! These guys are not helpfull and I have no faith in them ! The obly upside to them is that they are cheep and me atleast having a tracking system even if the survice is bad it helps keep my insurance premium down.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
