cartrack = utterly and totally useless

<p>1. Tried to sign up to cartrack on 21 July 2016. Utter nightmare! No call... No sms... No whatsapp... No e-mail... ?????</p> <p>2. Apparently the unit was to be upgraded to a higher speck unit. An set and detailed appointent was made for Wednesday afternoon 7th June 2017 at 15h30 at my house. NO one pitched up. NO one phoned. NO one came back to me....</p> <p>3. Phoned on Thursday 8th June 2017 to find out what is ging on. Was promised that I'd be phoned back. NO one called. I had to phone again late on Thursday to get someone to respond and make an appointment.</p> <p>4. A technician came to my work on Friday. Worked on the vehicle and after he'd left, the indicators on the right side of the vehicle did not work --- this despite the fact that he indicated on the job form that all was good and working. This is nothing more than utter and complete incompetence!! And serious negligence!!</p> <p>5. Upon phoning cartrack and stating VERY clearly that I need the vehicle fixed by 18h15 as I needed to go to Rndburg, the technician promised to get to me early to fix. Needless to say --- this did not happen --- he pitxhed at my house at 18h12. I told him to leave as I was on my way out .... as I have made it very clear right from the beginning.</p> <p>6. NO one contacted me on Saturday to resolve the problem.</p> <p>7. I was contacted LATE on Sunday and was told that someone would come to fix the vehicle on Moday 12th June 2017.</p> <p>8. The technician spent 4 hours at my work attending to the vehicle and could not solve the problem!!</p> <p>9. I was told that I (!!) would have to take the vehicle to a Mazda agent to have the problem resolved. Who'll be paying me for my time off work?? Who'll be paying for my diesel usage? Who'll be paying for the cost involved to get Mazda to solve a problem created by cartrack??</p> <p>10. UTTER and COMPLETE incompetence. U S E L E S S !!</p> <p> </p> <p>Get this sorted!</p> <p>viljoen dot pharm @ gmail dot com</p> <p>08two 896 8two38</p>