Cartrack USELESS AND ***********E!!!

Dear cartrack

I am tired of dealing with ***********e people who have no idea what they are doing. Call after call explaining the same thing in and out and 3 months down the line and we are nowhere.

How do you offer the customer a payment holiday for 2 months (when all other creditors and banks offered 3 months) but still keep debiting the account? So what happened to the holiday payment??

Furthermore I told the consultant (who has no ears) that I don't want my account to be debited as the account is inactive and that I would make payment electronically (EFT), well what do you know they still continuing to debit from an inactive account leaving the account in a negative of R480 but I must pay you!

I want my money back for all the bank charges I have had to endure because people do not know what they are doing and I want these **** devices REMOVED from both my vehicles and NO I am not paying a cent to have them removed. They have only but caused damages to the batteries where we have had to replace two batteries which cartrack is not compensating me for and to add I need to pay for a technician to come out and test the unit who doesn't even know where the unit has been fitted. This should be a maintenance service offered to the customers for FREE within the contact period l.

The service and lack of communication from every agent i have had to deal with is utterly pathetic and disgusting.

I will be taking this matter further and to all platforms of social media!