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Emile E

1 reviews | Active since Apr 2013

17 Sept 2022, 12:52

Cartrack - USELESS

I cancelled my Cartrack subscription in May 2022 and they keep on debiting my account.

I stopped the debit order with the bank and they keep on phoning me requesting payment even after I have submitted proof numerous times that I cancelled.

Today 17-09-2022 I have received FOUR phone calls from the accounts department and legal department. These people have no idea what they are doing.

If they struggle with something so easy as a cancellation and account keeping I wonder if they will ever be able to find your car if it is ******.

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Replies (1)
Cartrack
Cartrack's reply19 Sept 2022, 09:33
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team