CARTRACK - USELESS

I have entered into a contract with cartrack on 20 April 2026 and ever since then I have had issues with my battery being drained and dead after every weekend when I dont use the vehicle for at least 2 days. Cartrack has been awful in sorting this out - after numerous calls from myside - the tech eventually cam on 09.05.2026 at 15h45 and worked until 18h00 and then returned the next day and worked from 11h00 to 12hoo without having the issue sorted - then he came back yesterday 11.05.2026 and said that he will be re-installing a new cartrack unit and after and hour and a half when he was supposedly done - my aircon display does not work - i had to then call him to report this and he was going to call me back after speaking to his supervisor - after 15 min he did not call me so i called him back - he was apparently still waiting for his manager to call him back and then he would call me. I have not heard anything from him - so this morning i called the call centre and had to repeat the issue yet again - and was told a supervisor would call me back as I explained that I am fed up with the incompetance of cartrack and would like this contract cancelled as I have no faith in suc a company. They now want me to pay something like R3000 to have this cancelled when I have only had it for less than a month and the reason for my cancellation is their issue ( i will not pay this cancellation. I have called the call centr again now after not receiving any call back from any supervisor and yet again - i recite the issue im having and again was told a supervisor will call me. This business is a joke - everybody wants to help or wants you to believe they want to help - but have no idea of customer service and it seems like the technician has no idea what he is doing. All he does is complain about the amount of callouts thats assisgned to him. Something needs t o be done about customers receiving lousy service like this - its not fair on us the customer as we are expected to pay on time and do not receive the same service back.