kJ
kruger J
1 reviews | Active since May 2015
17 Sept 2020, 11:30
Cartrack unproffesional
2019 I had cartrack fitt a system in my vehicle. Aug 2020 i sold the vehicle and arranged for cartrack to send a rep to transfer the system to the new owner. He signed everything and paid for it. Sept they deited my account, which I reversed. Non-stop phone calls from their accounts dept. I even send it to their CEO. Eventhough they agree that there is a transfer logged on the system, but not completed, it seems they do not want to understand. Very bad aftersales service.
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Replies (2)
Cartrack's replyOfficial
17 Sept 2020, 14:37Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply17 Sept 2020, 14:37
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
kJ
kruger J's updateReviewer Update
01 Oct 2020, 13:56You are a bunch of *********** people. Automated reply doesn't fix anything. But i can see with all the negative reviews that it doesn't bother your company at all. There is a lot more unlucky customers that can step into this nightmare, so why bother.
kJ
kruger J's update01 Oct 2020, 13:56
Reviewer Update
You are a bunch of *********** people. Automated reply doesn't fix anything. But i can see with all the negative reviews that it doesn't bother your company at all. There is a lot more unlucky customers that can step into this nightmare, so why bother.