Cartrack Unit Damages car Battery

I am very displeased with your service and product.

Your product has been draining my car battery since installation. To the extent that I had to finally replace the battery on Saturday at R1550.00.

Furthermore Cartrack phoned me 9 hours later at night to ask me where my car is (Isn't that supposed to the purpose I have the Unit for you to tell me where the car is). They informed that there was an interruption of the power supply to the unit. This happened because the unit drained the batttery and I had to have it replaced and Cartrack only realised it 9 hours later.

I want a technician to come out TODAY to supply a FULL report as to what is going on and why the unit is reliant on the car battery in full?

This is unacceptable as if the car was ****** and the battery removed, nobody would know until 9 hours later. What is the point then?

I either want the unit to be repaired/replaced or my money refunded as well as the R1550.00 I had to pay for a new battery.

Please see Invoice attached as well as the installation report.

If this is not resolved today I will take it further as I see that there is lots of other complaining customers regarding the same issue.