Cartrack unit

<p>I have a cartrack unit in my vehicle. In January I received sms's stating my unit is not working. I phoned the call centre agent and she explained that a technician would be sent out to fix the unit. I have not had any feedback from Cartrack. I phoned again last week and left my name and number as the division for the repairs were not available. Nobody phoned me back. I phoned again and spoken to a lady on the 30th of March 2017. She assured me she will get a technician to phone and make an appointment. Today is the 6th of April and no feedback from Cartrack yet again.</p> <p>They are collecting their monies every end of the month but it seems that as for client service they are not bothered.</p>