Cartrack unfairly handling contracts

Cartrack is losing by the day because their employees knows so little. I took a device with them on the 6th Feb 2024 and all my payments are up to date with them.

I called in for a early cancelation which is 9 months before my contract ends, they are charging me the full amount what I will pay for the rest 9 months but I will not receive any coverage or service.

Why charge me full amounts and not provide service, thats against the law!

I spoke to Busisiwe who sounds *********** over the phone and denies what she said at the start of the call when I bring it up during the call.

A family member was only 8 months with cartrack when they took an early cancelation and only paid R850 which is way less than the balance 32 months left on their contract and cartrack canceled it for them.

I see a very problematic system cartrack is working with and they are trying to make free money from clients.

It wont look nice if I took this to lawyers as you guys will not take the win with whats happening at the moment!

Fix this or ill take this legally.