CARTRACK UNAUTHORISED DEBIT!!!😡😡😡

I am extremely disappointed with the service I have received from Cartrack. It has not even been a week since my last hellopeter complain! On 31 October 2025, an amount of R756 was debited from my bank account without any prior communication or authorization, despite my agreement being R199 per month. I raised this matter immediately via email, yet to date I have not received any feedback, explanation, or resolution. The lack of response and accountability is unacceptable, especially for a company handling customers’ finances and contractual services. I have made every effort to resolve this professionally, but I am now left with no choice but to escalate publicly. I expect the following urgently: Immediate refund of the unauthorized amount Reinstatement of the agreed monthly debit Clear written confirmation that this will not happen again Resolution of this matter without further delays Cartrack’s ongoing lack of communication and service failures are extremely concerning, and this experience has caused unnecessary stress and inconvenience. I hope that this review will result in a prompt and professional resolution, as this level of service is not acceptable.