Cartrack Tsek

I called Cartrack yesterday to sign up for a new installation. I spoke to Nompumelelo who was efficient and assisted me promptly. She sold me a product package of R199 pm. I was happy and obliged to take cover.

Less than 2 minutes after that call, another agent called me to "confirm" the appointment for fitment. He went on to up sell the original product package to R219 which included medical emergency, road side assistance and crash impact alert.

This morning, I get another agent call me to "confirm" the fitment appointment and hereto, he tried to upsell me on a service warranty package should the device fail for additional R30.

*** man? Why are all these additional covers being introduced after the sale? Why was this not discussed initially? Am I with the wrong tracking company? Should I have traditionally gone with Tracker SA?

I think I should cancel this before it starts. Will a manager be calling me to sort this out? Let's see how quick you really claim to be.