1 reviews | Active since Oct 2016
Cartrack treats clients like children
This is one of the worst service I've ever gotten from a tracking company.Called in to schedule a fitment for April the 28th, wasn't given a time,waited the whole day,technician was a no show,called on the 2nd of May to find out what had happened,was told he wasn't working in that area,why nobody informed me ,I don't know, rescheduled for 10 o'clock April the 3rd,guess what nobody comes,called at 11 was told technician called in sick, rescheduled for 1 o'clock, still no technician called them back was told scheduling department closed at 1.mind you this is a business unit for my Truck and wanted to migrate my other trucks to Cartrack because of what they were offering on the package, but clearly they can't deliver and am contemplating canceling my contract with them,No one seems to take account in this company and clearly one hand doesn't know what the other hand is doing. When you run a business you can't have people wasting your time like this ,if someone is willing to take responsibility they can call me on ***
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
