Cartrack threatened ...

I have been a Cartrack customer, and In March 2026, they sent me an ******** Section 129 notice via email only, threatening to blacklist me. Here is what happened:
Timeline of events:

• 9 March 2026: Cartrack's CEO Escalations team confirmed my case was under review with the Accounts Manager and that they had received my documents.
• 10 March 2026: Despite my case being under review, another department sent a threatening email stating I would be blacklisted in 20 business days if I did not pay R6,607.00.
• 10 March 2026: I responded stating I am still employed and would lodge complaints.
• 11 March 2026: Cartrack confirmed my case remains under review and requested UIF documentation.
• 11 March 2026: I informed them I had lodged a complaint with the National Credit Regulator (NCR).

Critical context:
I am currently on sick leave due to an Injury on Duty (IOD) sustained at my workplace. I remain fully employed. I provided Cartrack with:

• 11 months of my bank statements showing no salary deposits since April 2025
• My medical records proving I am booked off sick
• My CCMA arbitration date

Their response:
When I challenged their ******** threat, they falsely claimed I provided "insufficient documentation reflecting no income" – even though my bank statements prove exactly that. They have my statements. They confirmed receipt. Then they ****.
Current status:
I have now lodged formal complaints with:

• The National Credit Regulator (NCR)

Cartrack knows this but still refuses to withdraw the ******** threat or acknowledge my protected IOD status.
Warning to others:
Do not trust Cartrack with your money or your credit record. If you have a problem, they will ignore you, lie to you, and threaten you.
I will update this review once the NCR conclude their investigations.