NM
NOSIPHO M

1 reviews | Active since Jun 2010

11 May 2023, 08:43

Cartrack - they are NO SERVICE

If there was a zero I would give them that. I have been contacted Client services from 31 March 2023. I have been requesting a unit transfer from one car to another from Bianca. It’s been more than a month the other time I spoke to Michelle no one can do their job there seriously how difficult can this be . I’m paying for a Cartrack unit that is in a wrong car .

If this car I have just bought has an active unit as informed by Cartrack, why can’t Cartrack activate that for me and disable the old car at Webuycars . These people are just not assertive. When I requested escalation to a manager today. Simon transferred me to a person who made me hold the line forever. Unbelievable.

0
Replies (1)
Cartrack
Cartrack's reply11 May 2023, 09:55
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team