CARTRACK - THE MOST UNPROFESSIONAL UNHELPFULL SERVICE!!!!!!!!

WE HAVE BEEN CLIENTS OF CARTRACK NOW FOR A WHILE, AND FOR THE PAST 6 MONTHS WE HAVE SPOKEN TO MR HENNIE VAN DER WALT, WHO HAS UNFORTUNATELY NOT BEEN VERY HELPFUL. WE HAVE ASKED, AND PLEADED THAT SOMEONE ASSIST US WITH TRACKER REPORTS. WE HAVE NOT BEEN ABLE TO PRINT CORRECT TRACKER REPORTS FOR MONTHS. WE HAVE CLIENTS DISPUTING HOURS OF OUR MACHINES WORKING, AND WE ARE LOSING MONEY AS WE CAN NOT PROVE THIS. SOMEWHERE SOMEHOW CARTRACK SHOULD BE HELD ACCOUNTABLE OR AT LEAST RESPONSIBLE FOR MY CLIENTS SHORTFALL OF INVOICES AS WEL AS OUR COMPANIES REPUTATION, AS WE ARE STARTING TO GET A BAD NAME FOR INCORRECT BILLING. MR VAN DER WALT GETS VERY RUDE AND UNWILLING TO HELP US, SO IF AT ALL POSSIBLE COULD SOMEONE AT CARTRACK REALLY TRY THEIR HARDEST TO ATTEMPT TO BE OF ASSISTANCE. EVEN THE LINK TO EMAIL THE CEO, HAS CLEARLY NOT BEEN RECEIVED OR ATTENDED TOO. REALLY LOOKING FORWARD TO HEARING FROM SOMEONE.