MJ
Mark J

1 reviews | Active since Oct 2015

22 Oct 2020, 15:58

Cartrack terrible service

Cartrack has installed a tracker in my car with a panic button. Which does not work. So I have a panic button which I have been paying for which doesn't work. After calling the call center instead of assisting with the problem they still trying to sell me warranty for something that is under 1 year old.out of curiosity is this the new way to con people.

0
Replies (2)
Cartrack
Cartrack's reply22 Oct 2020, 16:06
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
MJ
Mark J's update22 Oct 2020, 16:11
Reviewer Update
This company apparently has so many cars installed with they tracking system. Can't they employee someone to deal with clients queries instead of an auto mail or is cartrack a company that's more interested in selling a product that has issues. POOR SERVICE.