Cartrack taking my money without any Service

Cartrack is debiting money from my bank account on a Vehicle that was ******. The Loss was duly reported to Cartrack in accordance with the Terms and Conditions. The Vehicle is deregistered on Natis and legally belongs to the insurance company. The Vehicle was recovered 10 months later and Cartrack unilaterally started debiting my bank account again although the Service is not provided. It is ******* for a supplier not to provide the service in accordance with the Consumer Protection Act 2008 clause 19(2)(a). Vehicle, Service and Loss refers to the definitions in the Cartrack Terms and Conditions.