Cartrack takes clients for granted and there is no value for money you pay them

On 8 May 2025 I took my car to the dealership because of continuing battery drain and continuous power failure alerts by cartrack. the dealership discovered that the battery drainage was caused by the cartrack unit and called them to fix the unit . I called cartrack on two occasions for them to send the technician and finally I was referred to an arrogant technician who sounded annoyed by my calling

the technician went to the car dealership but he disconnected the tracking unit instead of fixing it. on Saturday 17 May in the evening I called cartrack to locate my car and I was told that my car is not traceable and nothing was done to assist me further

on Monday 19 May I called them and I was told that my car was booked to fix the unit but I never received any notice or message from cartrack that my car was booked for tracking unit repairs. I insisted that I need to talk to their manager about this poor service and up to now 25 May 2025 I haven’t received any call and the tracking unit is not fixed whereas I paid for the May month tracking service

Cartrack is after people’s money and don’t care about rendering service for the money paid by clients