Cartrack Sucks

I am extremely frustrated and disappointed with the service I’ve received from this car tracking company. For the past 4 months, I have been harassed on a daily basis regarding payments, despite repeatedly sending clear proof that my account is up to date. What makes this even worse is the complete lack of communication between their agents. Every time I’m contacted, it’s someone new who seems to have no knowledge of my previous interactions. I’m forced to explain the same situation over and over again, which is both exhausting and unacceptable. It’s very concerning that a company entrusted with something as important as vehicle security cannot manage basic customer records or resolve a simple issue. Instead of fixing the problem, they continue to inconvenience and stress their customers. Based on my experience, I cannot recommend this company to anyone. This has been an ongoing, frustrating ordeal that should have been resolved months ago.

I don't know why HelloPeter asked me to rate them because I don't