Cartrack sucks!

We have recently signed up for an additional service with Cartrack. The service has been extremely slow from installation, to training, to invoicing. After several emails, several phone calls - we still have not received service. They constantly need reminders about everything, in every department. Very unprofessional! Even just leaving a message for a consultant, the receptionist required so many personal details, and didn't even get the person to return my call. If we hadn't paid our initial payment - we would have canceled the entire addition. No one seems to take their job seriously at Cartrack. Would never recommend.