BN
Bethuel N

1 reviews | Active since Nov 2016

07 Apr 2018, 15:42

Cartrack Sucks

i every one. I had a car that had a Cartrack device. Toward the end of last year I sold the car, and bought a new one. I told car track to stop debiting my bank account. I actually reversed the last debit hoping they will just terminate their thing and stop tracking that car, to my surprise I got a call, and the lady on the line tried to explain to me that I must pay end of the so called contract. They are telling me that I have to pay them for three years even though I sold the car. To me that does not make a sense.

Until today they are still trying to debit my account and all I have to do is to reverse that transaction. What I dont understand is why do they expect me to pay for the tracker that is not in my car. Please help. I am sick and tired of this.

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Replies (1)
Cartrack
Cartrack's reply07 Apr 2018, 19:41
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards

The Cartrack Team