CARTRACK SUCKS !!!

I'm sick and tired of Cartrack and their pathetic standards off business operations. In late October off this year (2020) my neighbours vehicle was ****** from outside his flat, considering the way that crime is in our country i decided to phone Cartrack to test my tracking unit( in the event my vehicle is high jacked or ****** and the tracking unit isn't working my insurance company won't pay out, its one off their clause) upon phoning Cartracks technical department in l to my surprise i was informed by the guy that my unit wasn't tracking and it was booked for a repair in Jan off this year i asked the guy why wasn't I contacted to bring my vehicle in to check the unit he had no answer for me, I then advised him that I been paying for services from Jan to October (10 months) about close to R2500 for services rendered which I have no received in the event my vehicle is ****** what do I do ? You can believed how upset I was ! On 3 November 2020 I phoned Cartrack to cancel they informed me to send an email to cancellations @ Cartrack ( also my 36 months contract expired and I was on month to month) which I did after sending the email I assumed this would be cancelled as I wanted nothing more to do with Cartrack period and I will not pay a damn cent more ! Now the accounts department phones me daily for an amount off R242.92 my monthly premiums saying its outstanding, for a day I receive about 10 calls and I tell everyone the same story over and over again which is damn frustrating! I told them it should be canceled as I sent an email according to them its still active I was then transferred to the cancelation department finally on the 27 November 2020 I spoke to a lady and I screen shot the email I sent to her she said no problem and emailed me a form which I filled and sent back to her and services@ cartrack.co.za. Still nothing as been done now the accounts department is phoning for double the amount 2 premiums because nothing has been cancelled im sick and tried off Cartrack if people do their jobs in each department these problems will be resolved im going from pillar to post and its becoming a real headache and this is my last resort. Believe me when I say if I'm listed by Cartrack on itc for non payment ( I have had an excellent credit sore through my years) and I will be damn if I let this damage my credit rating I will have no choice but to hand this over to my attorney. Hopefully by posting this something will be done.