Cartrack sucks!!!

<p> On 05/09/2016 I took my vehicle to Cartrack to have an tracking unit installed after they found my original unit to be dysfunctional. Upon my arrival a pre-inspection was carried out. They contacted me to collect my vehicle after they had installed the unit. I signed the documentation and did not notice anything untoward. Upon getting closer to my vehicle I noticed that there was a crack on the windscreen. I returned to the office and the lady there informed me that I had already acknowledged that everything was in order. I do not understand this as they do not accept your vehicle for installation if there is a crack on the windscreen. I noticed an entry on the document which stated that the windscreen has a chip. This entry was not on the document when I signed it. Now they refuse to pay for the replacement of my windscreen!!! The air bag was also lose. I now also know where the unit was installed. Very poor service!!</p>