Cartrack stupid requirements.

Thought that Cartrck was or is a customer focused business, not true. You pay your dues every month then Cartrack expects you the customer to make sure the unit is working and contact them to confirm the unit is working every 3 months or you lose the insurance bonus they so eagerly sell you, o no they dont tell you that when you sign they also dont tell you that you have to put in your claim for the insurance payout 30 days after car was stollen or you loose you insurance claim. So you have to put in a claim 30 days before the 60 days are done. So it is your responsibility to make sure Catrack are doing their job. The system in your car can be deactivated not disconnected deactivated or disabled as with my car in 150m and is done undetected by Cartrack. When my car was stollen I had to phone Cartrack to inform them that the car was ******, they did not even know it was ******. Why are we paying for a service that Cartrack can not even detect when your car is ******. Bottom line if you are a Cartrack client and you have the insurance claim option and you have not checked in with Cartrack YOU WILL NOT RECEIVE THE R150k they will not tell you that you have not checked in and lost the insurance but they will keep on taking your money as if you have insurance. That is not ethical and maybe ever ********. How do fill in a claim 30 days before you can claim? This is just a simple way to confuse customers and use that as an excuse not to pay. Not good and not good business. Whats out for these guys!!