CC
Chido C

1 reviews | Active since Nov 2012

02 Feb 2020, 08:45

Cartrack stop *****ing from the poor.

I have a contract with Cartrack to pay R181 to pay through debit order. Since I do not get paid much I make sure that I have enough money for my debit orders to the cent. I have started realizing that Cartrack has been taking an additional amount of R50. Nobody has called me to discuss this and I have gone through my emails and contract to make sure it was communicated. If I had additional money it would be easier as I do not have to bear bank charges. But now I have bank charges for a transaction I know nothing about. Cartrack this is *****. STOP IT I am not a reach ausi, as I am struggling to get by. Giving you access to my bank account for debit orders does not mean it is a Cookie jar where you take money when you feel like it.

0
Replies (1)
Cartrack
Cartrack's reply03 Feb 2020, 09:40
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team