Cartrack "STINKS"

It has been more than a week and still no word from Cartrack. After giving them such a bad review and getting a reply from them to say that they would investigate and advise. Cartrack had proved true to their reputation of making promises and not keeping them. I don't know why this company keep their doors open when they are on bent on giving poor service. As is plain from the other bad reviews they have received Cartrack "STINKS"