SV
Sean V

1 reviews | Active since Jun 2013

03 Aug 2020, 09:46

Cartrack *****ing my money

Let me do this again. Last time I posted, Car track had my post removed because it was making their name look bad. So, let me try this.

Car track is a business that will be loosing millions of clients over the next few months. They have been *****ing money from me for the last 6 months and refuse to refund me.

I had 2 cars and now only have 1. My first car was written off in Feb and Cartrack was advised about it. They wanted me to pay R5000 to cancel the contract. When I baught a new car, less than a month after loosing my old car, Car track was instructed to transfer the contract to the new car. They refused to do so.

When I contacted the service center, and accounts dept, I get laughed at and told that they will not remove the other car and I must pay the money. If no action is taken within 14 days to rectify this, I will be handing this over to my attorneys.

0
Replies (1)
Cartrack
Cartrack's reply03 Aug 2020, 09:57
Official
Good day,
 
 We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
 The Cartrack Team