CARTRACK *****ING MY MONEY

MY DEBIT ORDERS WENT THRU SUCCESFULLY WITH CARTRACK , I SENT THEM MY BANK STATEMENTS TO PROVE IT TO THEM. I REQUESTED A WEEK AGO TO PLEASE REFUND ME THE BANK CHARGES FOR ALL THE DEBIT ORDERS THAT WENT OFF FROM MY ACCOUNT, A WEEK LATER I STILL DIDNT GET THE REFUND AND IM STILL BEING DEBITED. I REQUESTED CARTRACK TO CANCELL THE DEBIT ORDER AND THAT I WILL PAY THEM MANUALLY. THE ANSWER WAS I MUST PAY 3X MONTHS IN ADVANCE BEFORE I CAN REQUEST THAT. I WANT A REFUND FOR BANK CHARGES OF R585 BACK INTO MY ACCOUNT BY CARTRAC OR I WILL CANCELL MY CONTRACT WITH THEM AND I AM NOT WILLING TO PAY THE CANCELLATION FEE AS I HAVE REPORTED THIS PROBLEM TO THEM IMMEDIATLY WITHOUT ANY SUCCESS!!!!!

WISH I HAD GONE TO TRACKER INSTEAD.