CARTRACK *****ING FROM MY ACCOUNT

On the 15th of November, 2018, my account was over debited by Cartrack. Today I decided to call them to ascertain why Cartrack didn't debit the money that was agreed between myself and them and the call centre agent couldn't explain satisfactorily why I was over debited. I find this kind of behaviour annoying and disturbing. Please return my money and stop *****ing from my account. Let me also give you a piece of advice, STOP BEHAVING AS IF YOU HOLD MONOPOLY IN THIS INDUSTRY.