MM
Malan M

1 reviews | Active since Sept 2024

27 Nov 2024, 12:15

Cartrack sneaky way of doing business

I am sure you could be satisfied with your installation but thats where your positive experience will stop. You have not been informed of all the stupid rules they have and then when you need them they will use that against you. They are a second place rated company with second rated customer service. As soon as they have your money you are just a number and don't dare to challenge anything they decide. They will harass and intimidate you with **** internal messages they say you send them and you can do nothing about it. Customer service drops the phone on you and all of this is acceptable to them. Don't be surprised if you don't get what you paid for.

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Replies (1)
Cartrack
Cartrack's reply27 Nov 2024, 12:37
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team