1 reviews | Active since Jan 2017
Cartrack- Shocking Service and Company
1 star is giving this company too much credit. Based on the number of complaints lodged against yourselves it's evident how poor your customer service truly is. I had my tracking unit from my previous car removed and fitted into my new car- My new car was left with lose *****s lying around and my doors rattling as they had not been correctly put back together. Fast forward 4 weeks, your company has harassed me everyday for payment even though on your supposed recorded calls I have told your operators the same story at least 40 times by now. You then have the audacity to get your legal team to make threats - Hilarious considering everything is due to the fault of your team. I have sent multiple emails, messages and made multiple calls asking to speak to management- surprisingly a manager is never around. I have not heard one good thing about your company in the market and you continue to butcher your name on the daily. You can come and collect your unit because I will not pay another cent to your business.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
