Cartrack shocking service

Please read this review CAREFULLY as I am ready to blow a gasket. I have NEVER EVER worked with a more amateur Company than CARTRACK. I had 2 systems installed 5 weeks ago. The technicians arrived 3 hours late but did not even apologise. I had to contact the office to find out where they were and they eventually told me that they are busy elsewhere WHAAAAT!!! then why book me?. To add insult to injury they got to me and battled for many hours before saying that they are going home as it was late, on a FRIDAY NIGHT. I accepted the fact that they still have to do something to ensure that all works and I let them go. They eventually called me and told me that they have linked my 2 cars up to their system. Well within a week my battery of my one car went flat and they called to say that there is no link to the control room. I was pleased about that BUT!! a few days later the FAULTY battery was flat again but this time, AND a few times later NO CALL CAME TO ME. I then removed the battery from my 2nd car to see if they will call but I got ZERO CALL. It is now 5 weeks down the line and I have spoken with Clement, Kabelo, Petunia, G****tso and a few others and NONE OF THEM HAVE BEEN ABLE TO SEND A TECHNICIAN TO CHECK OUT BOTH OF MY VEHICLES...I have also held on AT MY CELL FONE COST for 30 to 40 minutes on EACH CALL THAT I HAVE MADE...they do not even offer to call back...I really have to say that in my 70 years on this earth I have NEVER DEALT WITH A MORE INEFFICIENT BUNCH...My cars were never tested, WITH ME, having ZERO training on the systems that I foolishly had installed. Why I did not rather use Netstar or other reputable brands I do not know.. Clement, who says he is a Manager, just does not return calls and Gopoleng (GP), the Sales guy, really is only interested in sales and does nothing to ensure that his client is satisfied. I am sure that you will agree that there is nothing worse than a salesman who only wants the sale but gives NO AFTER SALES SERVICE...Well that is what GP has done for me...but in general, they do not know how to satisfy a client and 4 weeks of constant calling to them has still not brought ANY technician to my house...so I have no ideas as to what I purchased...YET THE MONTHLY AMOUNT HAS BEEN DEDUCTED, OF COURSE.. What a bunch of amateurs, in my opinion. I am really livid with them and I cannot get their SENIORS to call me yet I have left a message for them to do so on so many occasions... If I was in charge I would sort it out IMMEDIATELY as I have always been customer driven, but these leaders seem to shy away from responsibility....Yea, they rate as the worst that I have dealt with...How they can improve, well, if their managers would return my calls I can give some very logical 'tricks of the trade' based on my years of experience... Richard Chittenden