GK
Gerald K
1 reviews | Active since Dec 2022
24 Jun 2025, 14:04
Cartrack servics is beyond bad.
I put a complaint of cartrack in the beginning of this month on hello peter...yet i have been sorted out... the people that call me everyday are not able to sort me out?
What must i do,i have been waiting to downgrade since march...they threat to blacklist me...
I will not pay for their poor service.
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
24 Jun 2025, 15:16Good day Gerald,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply24 Jun 2025, 15:16
Official
Good day Gerald,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
GK
Gerald K's updateReviewer Update
24 Jun 2025, 15:47How?????????
Ive been on the line more than 40 minutes today? Ive been waiting since march for a fitment...
I received an mail the 10th of June to confirm fitment address,yet no response or a call from a technician?
Today the lady that helped me said 10 July they will do the install... i am so sick and tired of your service...
I will not pay R220 in a few days time...i will reverse that payment.
Your service sucks,i have screenshots of all the emails and messages...
You will not fool me.
I need this resolved,i asked to speak to a supervisor the consulted dropped the call.
That is service cartrack,i wish i never installed your nonsense...
I dont recommend anyone.
Ive been on the line more than 40 minutes today? Ive been waiting since march for a fitment...
I received an mail the 10th of June to confirm fitment address,yet no response or a call from a technician?
Today the lady that helped me said 10 July they will do the install... i am so sick and tired of your service...
I will not pay R220 in a few days time...i will reverse that payment.
Your service sucks,i have screenshots of all the emails and messages...
You will not fool me.
I need this resolved,i asked to speak to a supervisor the consulted dropped the call.
That is service cartrack,i wish i never installed your nonsense...
I dont recommend anyone.
GK
Gerald K's update24 Jun 2025, 15:47
Reviewer Update
How?????????
Ive been on the line more than 40 minutes today? Ive been waiting since march for a fitment...
I received an mail the 10th of June to confirm fitment address,yet no response or a call from a technician?
Today the lady that helped me said 10 July they will do the install... i am so sick and tired of your service...
I will not pay R220 in a few days time...i will reverse that payment.
Your service sucks,i have screenshots of all the emails and messages...
You will not fool me.
I need this resolved,i asked to speak to a supervisor the consulted dropped the call.
That is service cartrack,i wish i never installed your nonsense...
I dont recommend anyone.
Ive been on the line more than 40 minutes today? Ive been waiting since march for a fitment...
I received an mail the 10th of June to confirm fitment address,yet no response or a call from a technician?
Today the lady that helped me said 10 July they will do the install... i am so sick and tired of your service...
I will not pay R220 in a few days time...i will reverse that payment.
Your service sucks,i have screenshots of all the emails and messages...
You will not fool me.
I need this resolved,i asked to speak to a supervisor the consulted dropped the call.
That is service cartrack,i wish i never installed your nonsense...
I dont recommend anyone.
