ES
Ellen S
1 reviews | Active since May 2021
08 Nov 2021, 09:01
Cartrack service nonsense
Very disappointed at the service, the cartrack company has been nothing but grief. I have to do the following up, being assisted I would have called twice. Cannot wait to end the contract with them
Helpful (0)
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Replies (2)
Cartrack's replyOfficial
08 Nov 2021, 09:35Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply08 Nov 2021, 09:35
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
ES
Ellen S's updateReviewer Update
08 Nov 2021, 11:54Hello
Please note that I am calling cartrack for the 6th time, with no assistance. I am currently waiting for someone to call regarding the faulty device that you have installed and now I have to take my time and airtime to follow up on something I had thought that cartrack would actually follow up on of which I am paying.I have lost faith in cartrack company, this is not how you should be treating your customers!
Please note that I am calling cartrack for the 6th time, with no assistance. I am currently waiting for someone to call regarding the faulty device that you have installed and now I have to take my time and airtime to follow up on something I had thought that cartrack would actually follow up on of which I am paying.I have lost faith in cartrack company, this is not how you should be treating your customers!
ES
Ellen S's update08 Nov 2021, 11:54
Reviewer Update
Hello
Please note that I am calling cartrack for the 6th time, with no assistance. I am currently waiting for someone to call regarding the faulty device that you have installed and now I have to take my time and airtime to follow up on something I had thought that cartrack would actually follow up on of which I am paying.I have lost faith in cartrack company, this is not how you should be treating your customers!
Please note that I am calling cartrack for the 6th time, with no assistance. I am currently waiting for someone to call regarding the faulty device that you have installed and now I have to take my time and airtime to follow up on something I had thought that cartrack would actually follow up on of which I am paying.I have lost faith in cartrack company, this is not how you should be treating your customers!