JO
Johann O

1 reviews | Active since Feb 2022

16 Jun 2024, 09:01

Cartrack **** service

From my last review on Cartrack I recieved a messege from Cartrack that they will resolve the issue. Up to now I havenr recieved any comunication from the Cartrack team. I had to go and cancel the debit orders since Cartrack are unable to assist me with their bad service. They take youre money and then want yuo to spend more and more just to get youre money back that they over debited. I will not recomend anyone to do bussines with them. In te beginning they are friendly and helpfull untill they take youre debit orders and you want youre money back becaus the double debit ylure account. I just need them to come and remove their device from my vehicle without their stupid cancelation fees since they are unable to serve me as a overpaying costumer. I can not believe that they want to give this type of bad service and then want you to pay for cancelling. If they actually gave me a service and didnt steel my money I wouldve paid the cancelation fee. How fo you pay a fee if they over debit youre account and youre budget is not working out and have to wait and keep calling aince they will not call you back

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Replies (1)
Cartrack
Cartrack's reply17 Jun 2024, 14:06
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team