Cartrack service

I want to give it a zero. I have had an issue with a faulty car that I bought earlier this year took it back to the dealership waiting for outcome of the case with the Ombudsman. They demanding that I pay. When I try to explain they tell me about clauses and laws. Over and above I had requested a call back from them when the car was released and they never called. Now I am expected to pay for a car that is not in my possession with no room for such cases.

The WhatsApp channel is terrible. The call centre agents are worse. When I requested for a call they buzz its literally rings for 2 seconds and dropped. If I am lucky I take it and it's dropped before I can say hello.

Cartrack with ****ty service