1 reviews | Active since May 2026
Cartrack sells ineffective basic trackers, then tries to upsell you to fix their loophole.
I recently raised a serious concern with Cartrack regarding the fact that their standard tracking devices (which most insurance companies require) can be completely blinded and rendered useless by signal jamming—a common ******** tactic used daily in South Africa. Instead of addressing the ethical issue that their entry-level product is inherently flawed and unfit for the South African environment, Cartrack’s response was a tone-deaf, copy-paste sales pitch. They literally told me I can fix this security loophole by paying "as little as R89.00 per month" extra for an anti-jamming tag. As a consumer, it is unacceptable that we are penalized financially to make a security product do its basic job. If your standard device can be bypassed this easily, it is not "reliable monitoring"—it is a false sense of security. Cartrack is exploiting the security crisis in SA by charging premiums for features that should be standard from day one. I am highly disappointed in their lack of accountability and their shameless attempt to upsell me during a formal complaint. Prospective buyers, beware of what you are actually paying for.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
