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Denzil Y

1 reviews | Active since Sept 2019

06 Mar 2025, 13:55

CarTrack scheduling is absolute nonsense.

I cannot express how deeply disappointed I am with Cartrack. From start to finish, my experience with this company has been an absolute nightmare. I’ve had nothing but issues with their scheduling and customer service.

Poor Customer Service: The customer service is abysmal. Whenever I had an issue, I couldn’t get a straight answer or even reach anyone who cared to help. Emails and phone calls went unanswered for days, and when they did respond, it was with the most generic, unhelpful responses. Darece Greeff, It felt like they were just going through the motions and didn’t care at all about resolving problems. We are looking for another company to track our 32 vehicles

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Replies (1)
Cartrack
Cartrack's reply06 Mar 2025, 14:08
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team