MD
MULALO D
1 reviews | Active since Mar 2017
01 Mar 2025, 08:31
CARTRACK SCHEDULING DEPARTMENT
This is Actually for the scheduling department. THEY DONT ANSEER THIER PHONES AMD KEEP CANCELING MY APPOINTMENT WITHOUT NOTIFICATION NO ONE IS TAKING ACCOUNTABILITY I REGRET GETTING MY 2ND VEHICLE WITH THESE PEOPLE HONESTLY WHO EVER IS RUNNING THE SCHEDULING DEPARTMENT MUST BE REPLACED NO SENSE OF EMERGENCY
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Replies (2)
Cartrack's replyOfficial
01 Mar 2025, 08:37Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Cartrack's reply01 Mar 2025, 08:37
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
MD
MULALO D's updateReviewer Update
01 Mar 2025, 09:21Good day I really need this thing to be investigated, i want to make it clear that it is this specific DEPARTMENT which is SCHEDULING That I have a problem with, CLIENT SERVICES ARE THE BEST . THE CONSULTANTS OVER THE SCHEDULING DEPARTMENT DONT ANSWER PHONES AND THEY KEEP SENDING YOU FROM POST TO PILLAR. I HAVE HAD TO MAKE ANOTHER APPOINTMENT NOW AND I QUOTE THE WORDS OF THE LADY WHO HELPED ME "THERE IS NOTHING I CAN DO YOU DO YOU WANT ANOTHER APPOINTMENT,,,,,, & WHY WOULD YOU GO TO HELLO PETER"?? THIS IS NOT PROFESSIONAL AND VERY FRUSTRATING
MD
MULALO D's update01 Mar 2025, 09:21
Reviewer Update
Good day I really need this thing to be investigated, i want to make it clear that it is this specific DEPARTMENT which is SCHEDULING That I have a problem with, CLIENT SERVICES ARE THE BEST . THE CONSULTANTS OVER THE SCHEDULING DEPARTMENT DONT ANSWER PHONES AND THEY KEEP SENDING YOU FROM POST TO PILLAR. I HAVE HAD TO MAKE ANOTHER APPOINTMENT NOW AND I QUOTE THE WORDS OF THE LADY WHO HELPED ME "THERE IS NOTHING I CAN DO YOU DO YOU WANT ANOTHER APPOINTMENT,,,,,, & WHY WOULD YOU GO TO HELLO PETER"?? THIS IS NOT PROFESSIONAL AND VERY FRUSTRATING