CarTrack Scheduling Bad Service

I'm not happy with the Scheduling for the fitment of a new Tracking and Dashcam System. I have waited 2 weeks for the dashcam device to come into stock and the day of the fitment, i get the runaround. I get SMS's informing me of a time and the person that will be installing. No one calls me and i have to follow up every time with the scheduling department. A whole day wasted. This is not customer service really....