MT
Mpho T

1 reviews | Active since Feb 2021

02 Feb 2021, 09:17

CarTrack ****

I joined cartrack company on October if not November 2020.On the day of installation i called my car insurance King Price car insurance to inform them that cartrack are going to install the device and that they must send them a lead inorder for me to get the special of paying R49 when im isured with King Price,and my insurance did just that,but when they started to Debit ,they took R149 till now February 2021,i thought it was a once off,but to my suprise they still deduct R149 from me instead of the R49 special that actually made me to sign up the cartrack 3 years contract.i called them yesterday to lay my complain,but instead i was taken pillar to post,i was also told that im the one who contacted them directly,not my insurance ,hence they debit me the R149

0
Replies (2)
Cartrack
Cartrack's reply02 Feb 2021, 09:52
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
MT
Mpho T's update02 Feb 2021, 10:36
Reviewer Update
That would be appreciated. ***