Cartrack say pay up whether you own the vehicle or not

Subsequent to my previous review I was contacted by a Cartrack representative who assured me at the beginning of the conversation that all of my concerns would be addressed to my satisfaction. He then proceeded to explain everything that I already knew and that unfortunately there was nothing they could do to rectify the situation. He said the tracker was on a rental agreement, not outright purchase, and that the rental would continue for the duration of the contract, whether I have the vehicle and the tracker or not. I mentioned that half of the monthly payment was for use of the app to see where the vehicle is and therefore not a rental at all, and that without ownership of the vehicle the use of the app to determine where it is becomes moot - however that argument fell on deaf ears. The argument kept going around in circles to the point where I said that I had other things to do and were they going to cancel the contract and remove the tracker to which he said no. I reminded him that the tracker is not currently working anyway, a fact that didn't seem to concern him at all. It appears Cartrack has decided that the situation has been resolved from their side and will take no further action.