Cartrack SA *******ly Debited My Account – Full Refund Still Not Issued

Cartrack SA *******ly debited my bank account without any authorization, and despite multiple calls and escalations, they have still not refunded the money.

What’s even more infuriating is that one of their own agents admitted it was a mistake on their side — yet nothing has been done to fix it. No urgency, no accountability, just the usual runaround from their completely ineffective call centre. I'm constantly passed from one person to the next, and no one seems to have a clue how to resolve anything.

This is a clear violation of my rights under the Consumer Protection Act, which protects consumers from unauthorized transactions. The fact that they acknowledge the error but still refuse to process the refund shows a serious lack of professionalism and integrity.

I am demanding a full and immediate refund. If this is not resolved promptly, I will not hesitate to escalate the matter through legal and regulatory channels.

Avoid Cartrack SA. If they can take your money without permission and then ignore you, imagine what else they’ll get away with.