Cartrack ****s knowingly and intentionaly enriching themselves *******ly by making *****ulent debit

If I was able to put zero stars I would, I have an account with Cartrack for a number of units, but the units are listed incorrectly, the account is in advance yet Cartrack in there wisdom have debited an account which they have no permission to debit for a odd amount, I have been in contact with the accounts team and I believe therein lies the problem, the CEO is an accountant but the rest are uneducated. How do Cartrack manage to put debit orders through an account they do not have permission for, are the Banks in on this or are they untouchable and can do as they please, I feel this matter needs to go to the commercial crimes court, these are ****s, they fit the description of knowingly and intentionaly enriching themselves *******ly by making *****ulent debit orders through banking systems without control.