JvdW
J van der Walt

1 reviews | Active since Mar 2024

21 Mar 2024, 07:06

cartrack *****s

Cartrack is billing for a car that was replaced with new vehicle. 4 months later and still did not installed the tracking in the new car.

0
Replies (3)
Cartrack
Cartrack's reply21 Mar 2024, 12:10
Official
 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team 

Best regards,

JvdW
J van der Walt's update21 Mar 2024, 12:32
Reviewer Update
I know that will not happen as i was promised that by more that one of your call center operators
Cartrack
Cartrack's reply22 Mar 2024, 07:34
Official
Good day,


Kindly be advised that we have since escalated the pending de/re-installation to the manager of our scheduling department for urgent resolution. 


Kind Regards
The Cartrack Team

Best regards,