1 reviews | Active since Apr 2010
CarTrack ruined my car. Left me with a badly rattling dashboard
I have recently joined your service as instructed by my insures Santam.
I had 1 unit installed and then a second unit this week. After the installation of the second unit, the technicians could not get both units to activate.
Yesterday your technician spent 3.5 hours at my house finding and repairing both units and getting them activated. I have had my dashboard taken apart three times now and this morning found that behind my speedometer there is a tapping noise that was never there before.
I am so angry with the CarTrack process and Im even more irritated that I had to take my car to Toyota Hyde Park this morning to have this checked.... The report back is that THE WHOLE dashboard wiring has to be redone and they will need a FULL day to do this. My car has to be booked in for 3 days
If I could give your tracking units back I would. I am so angry with the level of service.
This is bad service and i will be sending the invoice to Car Track for the rewiring of my vehicle. If the units stop working after the rewiring consider the contract cancelled.
After my 1 st unit was installed it didnt work for 3 weeks and your service didn't pick it up.
I tried to book a manager 4 times today to review
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
