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brian.mlanduli brian.mlanduli
1 reviews | Active since Jul 2017
05 Sept 2021, 14:14
Cartrack review
On the 18th of August, Cartrack installed a tracking device on my brand new vihicle.
It came out that the unit was faulty. They took longer to respond to my complaint.
Evertually, they sent a technician to reinstall a new unit.
It's now working as a bomb. I nearly lost faith in them. Only to learn that they must have been busy.
They listened to my escalation.
Keep it up There is room for improvement on communication though. Keep us informed.
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Replies (1)Cartrack's replyOfficial
06 Sept 2021, 09:58Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply06 Sept 2021, 09:58
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
