NM
Nomonde M
1 reviews | Active since Apr 2021
11 Jul 2023, 15:39
Cartrack Renewed Contract without my concern
I had the cartrack contract in 2019 and lost my job in 2021 June. I explained that I'm no longer employed and need to cancel the contract. They told me I had to R2000 if I wish to terminate the Contract. I even went to the offices in rosebank they only sent me the forms to terminate the contract. The contract I signed was supposed to end in 2023. To my surprise after informing cartrack that I'm unemployed the renewed my contract in 2023 I only get the 350 grant and they debting 240 in my account. I have to reverse the charges every month and pay unnecessary charges. Please assist in coming out of the contact that I did not renew.
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Replies (1)Cartrack's replyOfficial
12 Jul 2023, 07:11Good day,
Thank you for notifying us of your pending matter. Please accept our apology for the inconvenience caused. Our Customer Care department will be in contact with you shortly to assist with resolution.
Thank you.
Kind regards
The Cartrack Team
Thank you for notifying us of your pending matter. Please accept our apology for the inconvenience caused. Our Customer Care department will be in contact with you shortly to assist with resolution.
Thank you.
Kind regards
The Cartrack Team
Cartrack's reply12 Jul 2023, 07:11
Official
Good day,
Thank you for notifying us of your pending matter. Please accept our apology for the inconvenience caused. Our Customer Care department will be in contact with you shortly to assist with resolution.
Thank you.
Kind regards
The Cartrack Team
Thank you for notifying us of your pending matter. Please accept our apology for the inconvenience caused. Our Customer Care department will be in contact with you shortly to assist with resolution.
Thank you.
Kind regards
The Cartrack Team
