1 reviews | Active since Oct 2013
Cartrack refusing to cancel duplicated contract
bought a car that had a unit from tracker which was paid up unit the dealership wasn't aware of, and they advise me to get a tracker. then i went to car tracker and requested a unit, their salesman instead of advising that there's unit on this car so i should just pay month to month on the unit already installed. then he went to add another unit and they were debitingme twice .when i enquire with them i was told im paying for 2 cars how i dnt know.they then told me my car has 2 units installed 1 paid up and the new one i told them to remove the new 1 and cancel the 3 year contract i will pay month to month on the paid up unit they refuese and submit my data to ITC and say i owe 3800 for mistake caused by their sales person
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
